We have created this privacy statement in order to explain to you, in accordance with the EU General Data Protection Regulation (GDPR), what information we collect, how we use data and what choices you have as a visitor to this website.
Automatic Data Storage
When you visit websites today, certain information is automatically generated and stored, the same applies to this website. When you visit our website as you are doing now, our web server (computer on which this website is stored) automatically stores data such as the IP address of your device, the addresses of the pages visited, details of your browser (e.g. Chrome, Firefox, Edge,...) and date and time. We do not use this data and generally do not pass it on, but we cannot rule out the possibility that this data may be viewed in the event of unlawful conduct.
Collection and Processing of Personal Data
We do not require any personal data from you to visit our websites. Personal data is only collected if you provide it to us voluntarily, e.g. by registering, filling out forms or sending e-mails, ordering products or services, making inquiries or requesting material. This data will not be passed on to third parties, unless they are contracted service providers who contribute to the processing and support of your contracts.
Use and Distribution of Personal Data
The database and its contents remain with our company and our provider. Your personal data will only be used by us to answer your inquiries and to process contracts concluded with you. They will not be made available to third parties in any form by us or by personnel authorized by us, unless your consent or an administrative order has been obtained or on the basis of other exceptions under the GDPR, particularly Art. 6 GDPR.
By withdrawing your consent to storage, the stored personal data will be deleted if its possession is no longer required to fulfil the purpose for which it was stored, or if its storage is inadmissible for other legal reasons.
In principle, you are entitled to the rights to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority (Datenschutzbehörde), you can visit the website under https://www.dsb.gv.at/.
As a user of our website, you have the right, upon written inquiry, to request information from us about the data stored about you or your pseudonym.
We have taken technical and organisational measures to protect the personal data you have provided against loss, destruction, manipulation and unauthorised access. All our employees and third parties involved in data processing are obliged to comply with the GDPR and to treat personal data confidentially. We cannot guarantee complete data security for communication by e-mail. We therefore recommend that you send confidential information by post.
TLS encryption with https
For some of our services, we use https to transmit data over the Internet in a tap-proof manner. Through the use of TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol in the top left corner of the browser and the use of the https schema as part of our Internet address.
Booking of Tickets for Events
On our homepage we use the online ticket system of Eventjet (Datascroll Eventsupport GmbH, Eggerthgasse 9, 1060 Vienna), which allows you to order tickets for our events. You can find out which data is collected by Eventjet and what this data is used for at https://eventjet.at/static/files/privacy.pdf.
The storage period of the data is the legal retention period. If the data is necessary for official proceedings, it will also be processed for the duration of the proceedings.
In the event of a COVID-19 infection occurring at a concert, we are entitled to retain names and contact details for each ticket booking and, if necessary, to pass them on to the COVID-19-officer and the health authorities for contact tracing purposes. The data processing is justified under Art. 6 para. 1 lit. f GDPR considering the required balancing of interests, since the health protection of the contact persons for a quick reachability outweighs the intrusion to disclose contact data at a voluntarily attended event.
You have the opportunity to subscribe to our newsletter via our website / as part of the booking process in our online ticket system. With your consent you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
When you register, we store the IP address you use and the time of registration. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.
Your e-mail address is the only mandatory information for sending of the newsletter. The provision of further, separately marked data is voluntary and is used to be able to address you personally. We store your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 para. 1 lit. a GDPR.
We use an external service provider for the sending of newsletters. A separate order data processing agreement has been concluded with this service provider to ensure the protection of your personaldata. We currently work together with the following service provider:
The Rocket Science Group LLC d/b/a MailChimp
675 Ponce De Leon Ave NE, Suite 5000
Atlanta, Georgia 30308
Phone: +1 404 806-5843
The following data is transmitted to MailChimp:
- Company name
- E-mail address
- IP address
- The interests you have indicated
MailChimp or its parent company The Rocket Science Group LLC is certified under the US-EU-Privacy-Shield-Agreement and thus ensures that the European data protection level is respected. The current status of the certification can be checked under the following link:
We use Google Maps of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. By using the features of this map, data is transferred to Google. You can read which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.
Our objective, within the meaning of the GDPR, is the improvement of our services and our web appearance. Since the privacy of our users is important to us, the user data is pseudonymised. Data processing is based on the statutory provisions of § 96 Para. 3 TKG and Art. 6 GDPR, particularly Art. 6 Para. 1 lit a (consent) and/or f (legitimate interest) GDPR.
Disabling Data Collection by Google Analytics
Google Analytics Add-On for Data Processing
We have concluded a direct customer contract with Google for the use of Google Analytics by accepting the "add-on for data processing" in Google Analytics. You can find out more about the data processing supplement for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=de&utm_id=ad.
On this page we use the video service YouTube from YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. By accessing pages on our website that have integrated YouTube videos, data is transferred to YouTube, stored and evaluated. If you have a YouTube account and are logged in, this information will be associated with your personal account and the information it contains. You can find out what data Google collects and what this data is used for at https://www.google.com/intl/de/policies/privacy.
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and commercial operation of our online services, optimisation of our services within the meaning of Art. 6 Para. 1 lit. f. GDPR), we are entitled to pass on your e-mail address to TripAdvisor for the purpose of sending e-mails asking for a review ("Review Express") of our services. TripAdvisor uses your e-mail address exclusively for Review Express e-mails and its systems ensure that you do not receive any superfluous enquiries. If you wish to write a review, you will first need to create a Tripadvisor account (if you do not already have one). At this point, you will be able to sign up for marketing emails. If you sign up, you will receive general email campaigns from Tripadvisor in the future.
Karall & Konrad OG
A - 1060 Vienna
Tel: +43 (0) 1-581 86 40
Fax: +43 (0) 1-595 27 25